Bungie, the developer behind the Destiny series, has reduced its communications with players due to recent real threats and serious harassment that the studio received lately. According to Destiny 2’s community manager, DMG, its reduced comms isn’t an accident nor is it punishment to players.
The threats and harassment escalated likely in response to Bungie filing a lawsuit earlier this month against Destiny 2 streamer Luca Leone, who the studio accused of being a serial cheater and committer of fraud and harassment towards the company. Speaking on Reddit, DMG responded to a comment suggesting that the focus was on “a rude minority” and “a deliberate PR-driven attempt to reduce communication without backlash.”
DMG provided a lengthy response to these allegations, stating:
“Here’s the thing, the harassment we’ve spoken to isn’t just rude replies on twitter or vague comments. There have been real threats towards our people and our studio. We’re taking them seriously, which is leading to an amount of reduced communications as the team plans future protections / strategies to help avoid these sorts of things.
I will be very clear in saying that I appreciate the studio in the amount that’s it’s helped me personally after some serious harassment towards me and my family. I’m taking time off in part because of this. Just because you can’t see it directly in a given tweet or forum reply doesn’t mean that it didn’t happen.”
DMG clarified that none of this was meant as punishment for its dedicated players, citing the studio’s decision to distance itself from the harassment until things are resolved:
“None of it is meant to be a punishment to the people who can leave clear and respectful feedback for our developers, mind you. There are no instances at Bungie where people actively look at a conversation and plan retaliatory actions towards our playerbase via hotfixes, updates, or comms strategies.
Sometimes, we just need to take some time to get things straightened out. Can take weeks, can take months – just like any given development pipeline, as we want what’s best for our players AND our employees. That said, we can’t just move about ‘business as usual’ until things are resolved. It sucks, but we want to be sure that folks are safe and taken care of.
I agree – it’s a bummer that we don’t have as much interaction here as of late. The team is planning ways in which to communicate with you all – some of these plans I’m really looking forward to when I get back in.
I can assure you that many on the team are checking out threads each day and talking about your feedback.”
Bungie is remaining low until the ongoing lawsuit and harassment is resolved.