Dbrand says that users are holding their Switch 2 consoles in ways that “nobody holds their Switch 2” consoles in a response to people having issues with the Killswitch case.
The accessory brand started shipping the Killswitch case earlier this month and so far, people have been enjoying the unique cover and Joy-Con 2 case. However, it seems that for some reason, the Killswitch wants to kinda kill your Switch 2.
Some users have reported that when you hold the Switch 2 console in your hand by one Joy-Con, it ends up disconnecting from the main body resulting in the screen falling. Usually, you would have to press in the magnet lock in order to eject the Joy-Con 2 from the body, but the Dbrand Killswitch seemingly saves you that work.
Of course, this is intentional to a certain degree. Dbrand has designed the Killswitch to feature an easily detachable Joy-Con 2 design. Where Nintendo designed the Switch 2 Joy-Cons to have half a millimetre of space between the console screen and the controllers when attached, the Killswitch forms a continuous connection and fills that gap.
The company explains how it all works saying “that air gap gets filled, forming a continuous structure between the Joy-Cons and the main centre console. This changes the fulcrum point and gives you mechanical leverage when ‘folding’ the Joy-Cons off”. The company says the Killswitch doesn’t weaken the connection but instead, engages the release sooner.
“This same motion can be performed on a stock NS2, but it typically takes more effort for exactly that reason. The stock NS2 has a small dead zone where the air gap compresses before resistance kicks in. With the Grip installed, the lip fills that space, so the torque transfers immediately”.
Of course, users have now shared just how “advanced” this Killswitch claims to be by posting videos on how easy it is to accidentally remove the Joy-Cons by just applying a bit of bend to the unit. One video shows a user grab their Switch 2 from the Joy-Con like you would if you picked it up from the table. The Joy-Con detaches and drops the console screen.
Killswitch 2 Release Issue without being a weirdo
byu/LylatRanbewb indbrand
Another user simply holds the console with one Joy-Con. Say you have an itchy nose and you need your other hand to scratch it. It also ends up detaching from the unit.
I love my killswitch 2.. buttttttt
byu/the_big_mood indbrand
Following the outcry from customers, Dbrand still refuses to take blame for the poorly designed case. The company posted a long statement on Reddit saying that these videos are situations that people just aren’t going to put themselves into. The company claims that the Joy-Cons will detach if you don’t support the main console from behind with your fingers.
“We need to be a bit firm; nobody holds their Switch 2 like this”, says the brand. The post shows what it believes is the “natural” way to hold the console. The post on Reddit is incredibly long and if anything, comes across like Dbrand is blowing smoke up its own arse. There are multiple clips showing the “right” way to hold the case and walls of text boasting how flawless the Killswitch is.
“If someone is simply seeking to validate the thesis that detachment can occur when a Killswitch is being stressed in an unnatural way, it’s not that hard to do – just hold your Switch 2 with one hand, take care to only hold the Joy-Con (no cheating and using your natural instinct to support the main body – all 87% of the weight must be stressed on the hinge), then hold it parallel to the ground. It very well may detach.
“Our point is this – no matter how easy it looks to perform in a video, it just isn’t a situation that someone’s going to put themselves in without actively trying to – in much the same way that nobody was putting Mentos in their Diet Coke until they saw a clip of someone doing exactly that online.”
But it seems that even though Dbrand doesn’t want to take the blame and worked for hours on end putting together the post to show how innocent the brand is, the company admits that in order to make the Killswitch “safer”, they will tweak future designs of the case.
The post says that a minor tweak to the design will help improve, but it doesn’t mean the current model is being recalled. If you want to change it, you can, but again, Dbrand says if you’re happy, there’s no issue.
