After a closed alpha and two beta tests, you would think Blizzard got prepared for its global launch of Diablo 2: Resurrection? That is not the case. The Diablo 2 remake launched yesterday and it didn’t go down as well as the company hoped. At 17:00 CAT, the game unlocked across the globe and players were able to launch into the ARPG. Unfortunately, that is as far as they got. Diablo 2: Resurrection suffered from some nasty server issues for seven hours before Blizzard managed to get the game stable.
If you did manage to get into the game, players encountered server disconnection issues that even resulted in their characters going missing from their profiles. These characters vanished and players would have to wait a long period of time before they became available. This issue persisted on all platforms including PS4, PS5, Xbox and PC.
Of course, players were able to get into the game with an offline character. Unfortunately, once you create an offline character you cannot move it online which means you can’t play with friends or participate in any seasonal events.
Blizzard struggled to get the Diablo 2: Resurrected servers up and running smoothly for around seven hours. The developer reported multiple issues including a bug in the character creation and also crashes due to the server load. At 03:00 this morning, gamers complained about more issues but these weren’t widespread.
We’ve had tons of players online, which is great but has been a challenge for servers surpassing our testing. We know many players are still affected, so we’re actively adding capacity and will keep on this until it’s in a better place. This may involve more restarts as well.
— Rod Fergusson (@RodFergusson) September 23, 2021
The whole Diablo 2: Resurrected launch brings back memories of Blizzard’s last failed launch, Diablo 3 on PC. Back in May 2012, the company rolled out Diablo 3 at midnight in each region but the servers were unable to handle the massive load of players signing in. It took Blizzard six hours to get the game up and running and reduce the number of error 37 and 35 messages that plagued the game.
At the time of writing, Diablo 2: Resurrected seems to be running smoothly and players can create characters and log into the game.