Sony has officially acknowledged one of the many issues Bravia X900H owners have faced since the latest v6.0384 update went live last month. The company claims they are aware of the bugs which cause the TV to restart, lose sound and perform other strange functions randomly. They are also aware of new issues surrounding the PS5 where users lose picture and sound when connecting the console. However, the biggest issue on the Sony Bravia X900H is the blurry image when outputting 4K120Hz signal and Sony has now finally acknowledged it.
I have covered the Sony Bravia 4K120Hz blur issue in depth in the past. Just after my Xbox Series X review went live, I noticed the problem when playing Gears 5, Dirt 5 and other 120Hz-supported titles. In addition, the problem occurred even when not playing a 120Hz game but selecting the mode on the display. This meant that games such as Forza Horizon 4 did not look as sharp as it should have been even though the game is not 4K120Hz. You can read the entire report here.
Sony did not provide any specific details in regards to a fix or what users can expect from them at this stage. The official statement reads;
Dear Valued Sony Customer,
We recently updated the software for the BRAVIA television models listed below. This update may have created technical issues and we are aware of reported performance concerns.
Please refer to these articles for more details:
- TV has no sound or picture when connected to a PS5 with an HDMI cable
- Why is the text on the TV blurry when receiving a 4K 120Hz signal from another device?
Our team is investigating and working to address the issues in a software update.
Thank you for your patience.
- XBR-X90CH Models
- XBR-X900H Models
Sony has since pulled the Bravia x6.0384 update from its website. However, users can still update their TV manually by downloading the file. We have a guide on how to do this here. While the firmware enabled 4K120Hz, it also enabled eARC and adds the Apple TV app to the Sony Bravia X900H range.