Following a recent incident that saw many PlayStation users banned from account use with zero justification whatsoever, Sony Interactive Entertainment seems to have finally decided to stealthily correct the issue and restore PSN usage to the affected. What makes the situation even stranger, though, is the complete lack of any solid or comprehensive explanation regarding the events or why they transpired in the first place.
If you were one of the many unlucky individuals stuck with this problem that began around three days ago, this is the message you likely saw, “This account is permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement.” Naturally, you would have also lost access to your entire digital games library and PS Plus service as well. As a result of all the uncertainty and chaos, many PSN users simply opted to not use their systems until a confirmed solution had been found.
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When the initial stream of complaints directed at Sony’s support started pouring in, banned users were allegedly told that they had likely done something that breached the terms of service which ultimately resulted in their current situation – completely ignoring the possibility of an error on Sony’s side.
With more and more complaints popping up as time went on, a number of players were eventually offered a totally different explanation by the support staff – namely, that the actual PlayStation Network was suffering from technical difficulties and that engineers were hard at work addressing the situation. Regardless of what actually happened behind the scenes, order seems to be slowly but surely returning. If you were part of these random acts of banning, it’s worth checking to see if your online functionality has been restored.
Many will take this scenario and add it to their ever-growing list of concerns surrounding a future of exclusively digital content – where a single technical hiccup can effectively block a paying customer from using a service, or an expiring license can result in piles of content being pulled entirely.
Source: PlayStation LifeStyle
Article written by Ryan Pretorius